Job Description

SERVICE ASSISTANT MANAGER

Responsibilities include:

  1. Maintain a team-oriented personality with strong people management skills;

  2. Be actively involved in drinks menu development and maintaining updated and accurate costing of all drinks prepared and sold;

  3. Oversee the organization of bar stock & ingredients; verifying all products are properly dated and organized for quality assurance;

  4. Work closely with the company’s management on supply ordering, maintaining costs, floor efficiency & staffing;

  5. Ensure all drinks preparation and presentation by the team closely follows recipes and SOP guidelines, and are delivered in accordance with the brand’s appearance/quality standards;

  6. Actively respond to and handle guest problems and complaints;

  7. Trains new employees on bar standards; capitalizing on informal opportunities to coach and mentor, taking interest in others’ personal development;

  8. Ensure proper purchasing, receiving and storage standards in the bar. Maintain high-quality levels of receiving, storage, production and presentation of food and drinks;

  9. Ensure proper grooming and hygiene standards for all service staff;

  10. Ensure all equipment in the kitchen is properly maintained and in working order in accordance with SFA standards. Promptly feedback to management team if any issues arise.

  11. Assist the company in expansion plans.

Perks:

  1. Monthly free dishes and/or drinks

  2. After work rewards - beverages

  3. 30% discount for all full timers

  4. Meal vouchers for all new outlet opening

  5. Cash incentive for successful referrals of full timers

  6. Referral fee of $100 to be given upon successful referral of another part timer upon his/her completion of 100 hours of service

  7. Staff meal provided

  8. Invitation to outlet’s tasting and training sessions

  9. Upskilling opportunities (e.g WSET, Food Hygiene Course etc)

  10. Attend trade events during working hours

  11. Annual increment of salary guaranteed for employees who complete one year of service

  12. AWS for all employees who have completed one year of service

  13. Long service award for employees who work 3, 5, 7 and 10 years respectively

  14. Annual company retreats, regular team bonding sessions and meals

  15. Transport claims after midnight

Requirements:

  • Excellent attitude and willingness to learn

  • Display integrity and initiative

  • Team player

  • Good communication skills

  • 2 years of related experience